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Privacy Policy
Last updated July 24, 2026
Introduction
Pocket Truck Exteriors provides residential exterior cleaning services in the Charlotte, NC area. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
Information We Collect
We may collect the following information when you request a quote, book a service, communicate with us, or use our website:
- Name, phone number, and email address
- Service address
- Property and service details
- Photos you upload
- Payment information
Card details are processed securely by Stripe and are not stored on our servers.
How We Use It
We use your information to:
- Provide quotes
- Schedule and perform services
- Communicate about appointments, quotes, invoices, and updates by email and, if you opt in, text message
- Process payments
- Request reviews
- Improve our services
Text Messaging
If you opt in, we use your mobile number only to send service-related text messages, including reminders, on-my-way notifications, quote and invoice updates, and review requests.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to opt out.
- Reply HELP for help.
How We Share Information
We do not sell your personal information. We share information only with service providers who help us operate our business, including Stripe for payments, Twilio for text messaging, and our email provider, as needed to provide services or as required by law. Text-messaging opt-in and consent data is never shared with third parties for marketing.
Retention and Security
We keep information for as long as needed to provide services and meet legal and business requirements. We use reasonable safeguards to protect your information.
Your Choices
You may reply STOP to opt out of text messages, unsubscribe from emails, or contact us to request access to or deletion of your information.
Contact
Pocket Truck Exteriors
Charlotte, NC
Email pockettruckexteriors@gmail.com or call (704) 458-9730.